A surprisingly productive day at the home office
Today was my first day of remote working. As an attorney, my standard work day finds me be-suited, and either in my law office or attending one of the various courts in which I practice. Working barefoot in a t-shirt and sweatpants has never been an option.
Of course, with the public health crisis in full swing and society shutting down all non-essential services, things have changed. I am writing this post to give you some insight into how this pandemic is affecting me and the clients with whom I interact.
Last week, as things began to get serious in New York, our firm began making preparations for this scenario. On Thursday, we installed software to access our work computers remotely. On Friday, new guidance came from the court system, shutting down some non-essential functions and streamlining the process for asking for cases to be adjourned.
As the week closed, our plan was to keep the office staffed, and to modify our individual schedules to make sure at least one attorney and one staff member was present at all times, while minimizing our transit and conducting meetings only by phone.
Then, over the weekend, New York City announced school closures.
This announcement, more than anything else, changed our office’s approach to COVID-19. Our two partners are working moms with eight children between them, almost all of whom are in public schools. Suddenly, they were re-cast as caregivers, at a time when daycare options are diminished or unavailable. Keeping the office fully-staffed was no longer an option. A memo went out over both their signatures, directing us to use our best judgment.
After speaking with them, I decided to work from home today, and to take things one day at a time. I am not in an at-risk category, but I interact with people who are, and I want to take my role in mitigating the public health crisis seriously. So, just before 9am, I booted up my home computer, logged in remotely, and prepared for what I anticipated would be an easy day.
That anticipation missed the mark.
My first several calls were all logistical. The courts announced a more broad closure, but despite their insistent designation as “the unified court system,” there was nothing unified about their handling of actual cases. Each judge has their own way of handling the directives. Some adjourned entire calendars for months. Others require stipulations signed by all parties. Still others require that requests be dropped off in their courtrooms, completely undermining the purpose of the adjournments. So, I exchanged emails and a half dozen phone calls clearing my court schedule for the week.
Then, one of my business clients called: he is temporarily closing his retail store, since people are staying in, and he needed help getting a rent abatement. Even for those businesses that “can” remain open, the pandemic poses an existential threat. His employees were all laid off today.
Another call came: a client who operates a social daycare for the elderly needed guidance on what to do in the fact of contradictory instructions from various health care intermediaries. While gyms, restaurants, and bars have all been given clear directives, these businesses on the front lines are left guessing, risking the lives of their at-risk patients.
The balance of my day was spent putting out fires, drafting letters, negotiating settlements, and brow-beating stubborn opposing attorneys, all from the relative comfort of my home. I took a brief break for lunch, but today was, minute for minute, among the most productive I have had in this job.
It was also, surprisingly, one of the easiest. A lot of that had to do with the lack of a commute. It made me wonder why we don’t work from home more often, and whether this health crisis will cause businesses to reevaluate the merit of making employees spend more than two hours of their days in transit.
I want to encourage everyone who can to try working from home. While some jobs, particularly in the service sector, cannot be done remotely, some can, and my experience today demonstrated that it need not come with a sacrifice in productivity. Minimizing your contact with the public and maximizing social distance can help us mitigate this pandemic.
Stay safe out there, everyone.
-AG
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